FAQ
1. How long does shipping take to the USA?
We process orders within 1-3 business days. Shipping times vary by item size :
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Small Items (Hangers): 5-10 business days via standard parcel carriers (UPS/FedEx/USPS)
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Large Items (Shoe Cabinets, Entrance Tables): 7-14 business days via freight carriers
You will receive a tracking number via email once your order ships. Delivery times are estimates.
2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight . We offer free standard shipping on orders over [e.g., $100] within the contiguous USA.
3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.
4. What types of shoe cabinets do you offer?
Specifications:
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Weight Capacity: Overall up to 291 lbs; top shelf up to 220 lbs; hooks up to 6.6 lbs
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Assembly: Full assembly required, typically 1 hour with 2 people
5. What types of hangers do you offer?
6. What types of entrance tables do you offer?
7. Do these items require assembly?
Yes, most items require assembly.
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Shoe Cabinets & Entrance Tables: Full assembly required, typically 1 hour with 2 people. All hardware and instructions included. Power drill recommended.
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Hangers: Simple assembly or no assembly required; may need wall mounting.
8. How much weight can the shoe cabinet hold?
Weight capacity varies by product :
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Overall cabinet: 116-291 lbs
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Top surface: 44-220 lbs
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Per drawer/cubby: 17 lbs
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Hooks: 6.6 lbs
Always check the specific product specifications before loading.
9. How do I choose the right entrance table?
Consider your space and needs :
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Measure First: Measure your available width, depth, and height. Standard depths are 12-15 inches.
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Storage Needs: Choose tables with drawers for small item storage, shelves for baskets and shoes.
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Style: Match your decor (modern, rustic, traditional).
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Function: Consider if you need a bench for seating or just a surface for display.
10. How do I install wall-mounted hangers?
Proper installation is critical for safety:
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Locate Studs: Use a stud finder to locate wall studs when possible.
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Mark Position: Use a level to mark the desired position.
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Drill Pilot Holes: Drill small pilot holes at your marks.
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Use Appropriate Anchors: If not hitting studs, use wall anchors rated for the weight.
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Attach Hardware: Secure the hanger rack to the wall.
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Check Stability: Ensure the rack is firmly attached before hanging items.
11. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.